Refund policy

At Venture Hair and Beauty we like to maintain a high level of quality assurance. All our hair goes through a rigorous process to ensure you are getting the best quality product possible. All hair orders are thoroughly inspected before shipment. Our main objective is to ensure that you are completely satisfied.

If for any reason you would like to return your item(s), you can use our 14 day money back guarantee policy. Simply return the hair within 14 days of delivery and we will refund the price of the hair. Please note Venture Hair and Beauty is not responsible for any shipping costs associated with sending, returning orders. All purchases with a discount or purchased in a SALE are final unless there is a fault with the products. 

You will not be able to return any items after 14 days of receiving your order.

We will not accept any merchandise that has been used or altered (brushed, combed, picked, coloured, cut or washed) in any way or products that have been removed from the cable ties.  According to the Health and Safety Regulation you cannot return human hair products that have been used. This includes removing the hair from the bundle. We adhere to strict policies regarding the return of hair, hygiene concerns and the law. Please return the item in its original condition and resalable condition.

Once your product has been received, it will be examined thoroughly. If the product has been returned unused and is in its original condition, we will process your refund.  Please note that refunds can take up to 7 working days to show on your bank statement (dependent on your banks processing times)